Support

Downloads, Documentation, Information

File Format Support Chart

This is a list of supported file formats for Drastic products that support file based workflows

MediaReactor Software Downloads

This page was created to provide links to the (Legacy) Version 4 installs that included the Assimilate, QuickTime, Final Cut Pro, DirectShow and Adobe Plugins.

These versions are ancient and the links have been removed. If for some reason you need to reinstall MediaReactor prior to the current version, please contact us with details.

Documentation

These are direct links to the documentation for Drastic's software.  Near each link is a link to the information page for that product.

Drastic Quad PCIe RS-422 Installation

How to install the Drastic Quad RS-422 PCIe Adapter

 

Test Media

This area has test files that can be used as 'known good' source files to test Drastic MediaReactor, MediaNXS, Titan DDRs, DrasticPreview and other Drastic products.

Combining Multiple Audio/Video Channels

Drastic Digital Disk Recorders that include more than one channel of HD or SD I/O (VVW 5002/3/4, VVW 7002, Typhon 2) may be used to combine some or all of the inputs and outputs into a single control channel. In this state only one channel appears to the RS-422, GUI or network control system, but when media is recorded or played, two or more channels of I/O are run locked together.  Please note:  This article has been superseded and it is here for reference only.

FlowCaster Live Review Panel

Adobe Premiere ProDrastic Technologies has provided tools and solutions for Adobe editor workflows for decades, and expands on this relationship with the release of the FlowCaster Live Review Panel. The panel is available for free, and provides additional Drastic related features in a dockable panel within Adobe editing software. This page provides details on how to install and use the FlowCaster Live Review Panel.

videoQC File Analysis

videoqc logo 140x140videoQC can  analyze a video file, and produce PDF, CSV, XML, and HTML reports, and additionally can create marker files for editors, and proxy files for viewing. Here are details on the process.

Alternate Language Interface

logoWould you like to use Drastic software in a language other than English? We can provide you with an alternate language interface for most Drastic software. This page explains how.

FlowCaster.live and the Cloud

FlowCaster SwirlUsing FlowCaster with the www.flowcaster.live site may require some setup for your corporate firewall.  This is especially true if your system is running in a cloud environment like Amazon, Google or Azure.  By default these, and many other environments, completely lock down the internet access.  To use www.flowcaster.live, some standard ports must be opened up. 

Asynchronous Collaborative Review

FlowCaster SwirlAsynchronous review lets anyone open a www.flowcaster.live session and add feedack via text, telestration, and emoji, and save the session to send off to the next stage of production.  It is similar to synchronous review, but only requires one person at a time, and may be done by each participant at any time in any time zone.

IP Video Firewall Setup

FlowCaster SwirlDifferent IP video standards require different firewall setups.  This article covers the most common ports / firewall acccess that different IP video standards require.  

Synchronous Collaborative Review

FlowCaster SwirlThe synchronous collaborative review workflow lets an operator select a proxy file/timeline from any network storage that is available to all participants and share it with a group of participants so their input and feedback can be saved for later review and implementation.

FlowCaster Live Event Review

FlowCaster SwirlFlowCaster Live Event Review captures SDI or IP signals simultaneously as high quality MXF files and as time code matched proxy MP4s. This way the creative team can get started working right away with the proxy MP4s from anywhere in the world, and use the decisions to create deliverable assets as the stream is being captured.

FlowCaster Live Edit Review

FlowCaster SwirlUse FlowCaster on the www.flowcaster.live site for real time group review of edit sessions anywhere in the world, without rendering or uploading your media to a server!  FlowCaster.live receives audio/video/captions/time code from the editor's output in real time, while providing a shared area of talk, webcam, commenting, and collaborative drawing (telestration), all time code locked to your edit. 

Video Review Workflow Comparisons

FlowCaster Swirl

A comparison of www.flowcaster.live's real time video collaboration tool with other tools in the industry.  FlowCaster.live is the only live edit review workflow that allows for instaneous feedback of edits, high quality over the sholder monitoring, deep integration into Adobe and Avid editors, along with a secure set of web based and local tools to allow time code locked, instantaneous review of all your video assets and sequences.

Using HDRScope/4KScope with Adobe ScopeDirect Transmitter

4k 100Drastic's HDRScope and 4KScope products provide a ScopeDirect Transmitter for Adobe that allows users to monitor the main output directly from the Adobe software without SDI/HDMI or IP Video being used to connect them.  You can take advantage of this feature to analyze the signal through the wide range of signal analysis tools offered in 4KScope, HDRScope, and Network Video Analyzer. This article describes how to set up the ScopeDirect Transmitter output though our scopes.

Using HDRScope/4KScope with Avid ScopeDirect OpenIO

4k 100Drastic's HDRScope and 4KScope products provide a ScopeDirect OpenIO plug in for Avid that allows users to monitor the main output directly from the Media Composer software without SDI/HDMI or IP Video being used to connect them.  You can take advantage of this feature to analyze the signal through the wide range of signal analysis tools offered in 4KScope, HDRScope, and Network Video Analyzer. This article describes how to set up the ScopeDirect OpenIO plugin for use with our scopes.

Rivermax and Drastic Software

rivermaxNetwork Video Analyzer, Net-X-Code, and FlowCaster software support Rivermax for software based SMPTE 2110/2022 I/O with Mellanox/NVIDIA ConnectX-6 and BlueField network adapters.  This article outlines the appropriate driver, firmware and software setup for Rivermax.  It also includes links to articles on optimizing your system to best make use of Rivermax as a virtual I/O system.

False Color Exposure

False Color display mode

false colorVersion 7 and greater of videoQC, sdiScope, 4KScope, HDRScope, and Network Video Analyzer all feature various display modes, including false color mode. False color mode looks at the IRE values in the signal, and assigns a color to each range. Here is a chart describing which color is assigned to which range(s).

Media Composer, Symphony and NewsCutter

01avidmediacomposer8Avid's Media Composer, Symphony and NewsCutter software are efficient, powerful industry standard editing systems.  Drastic's MediaReactor Workstation integration allows you to extend and expand the functionality of all three of these products.  The Drastic DDR servers provide extensive content capture options with full DNxHD support and including real time editing while recording without interrupting or breaking up the record file.

Manual removal of Drastic software

dt logo 1.5inchThis article lists the locations where Drastic software components may be installed, in case the software needs to be removed manually.

Native Premiere Edit While Ingest

Adobe Premiere ProVersion 6 and greater of Net-X-Code and MediaReactor both support native editing while ingesting for MXF files in Adobe Premiere.  

Preparing Ubuntu 14.04 for Drastic Software

linuxlogosmallDrastic software has a few requirements that are not included in the standard install of Ubuntu 14.04.  This article describes how to add them

 

Linux Requirements for Drastic software

linuxlogosmallMost Drastic software is available on Linux x86_64 as well as Windows (32/64) and macOS (32/64).  Linux testing is done on RedHat, Centos and Ubuntu (Debian base), but due to the variety of flavors of these base distributions, it is important to check that all the required support libraries are included in your distribution.  This article outlines the absolute minimum packages required to run any Drastic software. Note: some of the external resources this article had referenced are no longer available, and their links have been removed. For the latest setup information, please contact Drastic.

WMVCore.DLL not found error

dt logo 1.5inchOne of the file format plugins (dtx_aWMFDirect.d1x) for Windows 32 and 64 relies on Microsoft Windows' media components.  With some versions of Windows, Microsoft does not include these components by default.  To fix this error, you can either delete the dtx_aWMFDirect.d1x and dt_WinMedia.d1x from the installation folder, which will disable WMV/ASF read/write, or install the missing components from Microsoft.  

Controlling 4KScope

4k 1004KScope supports both command line parameters and keyboard control.  This command line parameters can be used to allow 4KScope to open automatically on startup in the mode and size required. The keyboard commands can be used to capture compressed and uncompressed frames directly from the incoming signal.

Optimizing Windows for Drastic Software

dt logo 1.5inchWhen using Drastic software on Windows, for some operations system settings must be altered to allow for the performance necessary for the workflow. This includes Net-X-Code  videoQC, 4KScope, HDRScope, FlowCaster and the Network Video Analyzer.  By default, Windows is designed for multiple, low performance loads and UI experience.  These changes allow Drastic software to get the required resources and performance required for consistent operation.

MediaComposer AMA Link Sony XAVC-S

Avid Media Composer 6Avid tools support MPEG-4 using QuickTime as well as using MediaReactor Workstation. QuickTime cannot handle newer MP4 formats like XAVC-S and MPEG-2 from Sony and other manufacturers' cameras. MediaReactor can, but when adding them to Media Composer/Newscutter/etc, you must specify which reader you want to use.  

Using FlowCaster with Avid Media Composer

FlowCaster SwirlFlowCaster creates an Open I/O board in Avid creative software like Media Composer.  As a virtual video board, it can send the same high quality audio, video and captions from a real or virtual machine to wherever you are doing your creative work for output on a 'third monitor'.  This signal can be received by free software, like VLC and the Haivision Pro Player, or by dedicated Drastic receivers for more features, like FlowCaster for IOS and Android, videoQC for Windows, macOS and Linux, or a variety of hardware decoders from AJA, Haivision and others.  This article demonstrates configuring FlowCaster in Avid Media Composer.

Controlling DrasticPreview

dp logoDrasticPreview and DrasticPreview Pro can be called by external applications with command line parameters.  If there is already an instance of the application running, the parameters will be transferred to the running instance, and the called one will exit.  This is especially useful where the workflow requires the system to display particular aspects of a clip in an automated fashion.

Using FlowCaster with Adobe (Premiere, After Effects)

FlowCaster SwirlFlowCaster creates a virtual I/O board as a transmitter for Adobe creative software like Premiere and After Effects.  As a virtual video board, it can send the same high quality audio, video and captions from a real or virtual machine to wherever you are doing your creative work for output on a 'third monitor'.  This signal can be received by free software, like VLC and the Haivision Pro Player, or by dedicated Drastic receivers for more features, like FlowCaster for IOS and Android, videoQC for Windows, macOS and Linux or even a variety of hardware decoders from AJA, Haivision and others.  This article demonstrates configuring FlowCaster in Adobe creative software.

Net-X-Code Quick Start

netxcode logosmallIf you have followed the quick start setup in the manual, your server is now ready to demonstrate all the major features of the Net-X-Code tool set. The easiest way to to do this is to install the demo media zip, and follow the steps below.

Controlling FlowCaster

FlowCaster SwirlFlowCaster creates a virtual I/O board for your creative software, desktop, SDI I/O board, or NDI source that sends a high quality video signal through the network for display on a local monitor.  This article covers controlling and configuring FlowCaster through command line, its settings, and via remote control.

DTMediaRead Pipe Utility

dt logo 1.5inchThe DTMediaRead SDK now includes a utility called dtmrpipe. This utility allows the user to 'pipe' out uncompressed YUV2 or BGRA video data to another application. It can also be used to pipe an uncompressed stereo audio stream in 16 or 32 bit little endian. This is useful for feeding other applications, such as ffmpeg, with the output of file formats, types or codecs it doesn't support.

FlowCaster RTMP Quick Start

FlowCaster SwirlFlowCaster Quick Start for RTMP.  This article explains how to set up and test the FlowCaster output with streaming services like flowcaster.live, youtube.com and twitch.tv.

videoQC Viewing Modes

videoqc logo 3smallCompare two files with visual viewing and comparison modes in videoQC.  Seamless split, dissolve, 3D modes and more. 

 

FlowCaster SRT Quick Start

FlowCaster SwirlFlowCaster Quick Start for SRT (Secure Reliable Transport).  This article explains how to set up and test the FlowCaster output with freely available player tools.

Simple Quality Measurement (MRAnalyze)

mr wks logoMediaReactor includes tools it uses to automatically check QA translations using industry standard metrics.  This tool, called MRAnalyze, can be used in conjunction with DrasticPreview Pro to provide both objective and subjective analysis of converted or recaptured video material.  This article provides an overview on how these tools work and can be applied to various video workflows.

videoQC Network Stream Playback

dt logo 1.5inchvideoQC software supports playing back a variety of network audio/video IP protocols including:  UDP, RTP, RTSP, SRT, NDI and SMPTE 2110/2022.  This document describes how to access network streams with videoQC.

Supported Raw Camera Formats

dt logo 1.5inchDrastic software and hardware products support a wide variety of camera raw devices, from standard files like DNG/cDNG, through esoteric files like fhgDI, to new and emerging formats like MLV.  This article lists the supported raw files type, and which Drastic software they work best in.

SMPTE2NET SDI2NET Command Line

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SMPTE2NET/SDI2NET is part of the Net-X-Code server software. These tools convert from SDI, SMPTE2110 or NDI to NDI, UDP, RTP, or SRT.  The include command line parameters that can do basic configuration for automated or remote operation.

ProRes Color Shifts In Post Production

prores chipProRes itself is very well defined, and should be completely gamma/color shift free in the YCbCr domain at 10 bits per component.  The transform to YCbCr from RGB can be specified within the compressed frame, and this same specification can be used to properly convert YCbCr to RGB.  With both 4:2:2 and 4:4:4 variants and the metadata/compatibility of the MOV container, ProRes should be an ideal format for post production.  This article explores why it often isn't.

4KScope/HDRScope Multiple Inputs

4k 1004KScope and HDRScope have the ability to use multiple inputs as individual inputs for some video capture boards (like AJA, Bluefish444 and some Blackmagic boards).  When setting it up this way, you will lose the ability to do multi cable input for dual link, QHD/4K and other modes.  Each input will be limited to one BNC.  This setup can be easily reverted when not needed.

Blackmagic DeckLink And Intensity Cards

vidhw chipSome Drastic software now supports the Blackmagic series of DeckLink and Intensity cards. Blackmagic has a wide range of current and legacy cards. This article lists the in house and third party tested Blackmagic cards and provides some useful operational tips.

DDRSetup - Net-X-Code Setup and Licensing

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ddrSetup is part of the ccConvert and Net-X-Code Server software. ddrSetup is a command line tool that can do basic configurations for various Drastic software as well as command line licensing for headless servers via terminal/telnet/ssh/etc.

How To Report Issues To Drastic

dt logo 1.5inchWe are always happy to receive product ideas, new file/codec format information and bug/issue reports.  To make these reports as effective as possible, please read the following article on what we need to know to solve the issue in the quickest possible way.

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For more than two decades, Drasticâ„¢ has been developing cutting edge solutions for television, post production and sports broadcasting, from real time web delivery to 8K broadcast.

We offer standalone software for the end user or enterprise, integrated solutions for automated workflows, and OEM tools for custom applications or branded devices.

Contact Us

Address:
523 The Queensway, Suite 201
Toronto, ON
M8Y 1J7, Canada

Phone: +1 (416) 255 5636

Email: info@drastictech.com

Fax: + 1 (416) 255 8780