Manual removal of Drastic software

dt logo 1.5inchThis article lists the locations where Drastic software components may be installed, in case the software needs to be removed manually.

 

macOS

For videoQC and 4KScope, the apps are monolithic, so deleting them will remove them from your system.  For Apple PKG based installers, there is no default uninstall, so you can use a third party uninstall utility, like

https://www.corecode.io/uninstallpkg/

or you can remove our files manually from these directories.

  • \Applications\<Drastic Software Name>
  • \Library\Frameworks\DrasticDDR.framework\
  • \Library\Frameworks\Intel_IPP.framework\
  • \Library\Frameworks\SDL.framework\
  • \Library\Application Support\Drastic\
  • \Users\<user name>\Library\Application Support\Drastic\
  • For MediaReactor
    • \Library\Applications Support\Adobe\Common\Plug Ins\<adobe version>\MediaCore\MRExportX.bundle
    • \Library\Applications Support\Adobe\Common\Plug Ins\<adobe version>\MediaCore\MRImportX.bundle
    • \Library\Applications Support\Assimilator\Plugins\DTMedia*.spa/tif
    • \Library\Applications Support\Avid\AVX2_Plug-Ins\AMA\AMA_MediaReactor.avx
    • \Library\Applications\Support\Avid\AVX2_Plug Ins\AMA\AMA_MRExport.avx
    • \Library\QuicktTime\DrasticTechMediaReactor.component

Windows

Our windows installers have an uninstall exe installed with them.  Running that will remove all non shared system files that we installed.  To remove the files manually, look in the following directories.

  • C:\Program Files\<Drastic Software Name>
  • C:\Program Files (x86)\<Drastic Software Name>
  • C:\ProgramData\Drastic\  ** note: hidden directory
  • For MediaReactor
    • C:\Program Files\Adobe\Common\Plug Ins\<adobe version>\MediaCore\MRExportX.prm
    • C:\Program Files\Adobe\Common\Plug Ins\<adobe version>\MediaCore\MRImportX.prm
    • C:\Program Files\Avid\AVX2_Plug-ins\AMA\MediaReactor\

Linux

Some of our Linux installers include an uninstall utility. For all others, we install into the following directory. Also, a conf file is created for ldconfig to add the directories to the search path.

  • \usr\local\<Drastic Software Name>
  • \opt\drastic\
  • \opt\videoqc\
  • \opt\mediareactor\  (autodesk only)
  • \usr\lib64\  (pre 2014 software only)

More great products from Drastic

Advanced Hardware Keyer Usage
Advanced Hardware Keyer Usage AJA video boards generally include a Mixer Keyer element.  DrasticDDR, MediaNXS, and QuickClipXO do not directly control the Mixer Keyer, but they are desi... Tips, Tricks and Technical Information
WMVCore.DLL not found error
WMVCore.DLL not found error One of the file format plugins (dtx_aWMFDirect.d1x) for Windows 32 and 64 relies on Microsoft Windows' media components.  With some versions of Windows, li... Tips, Tricks and Technical Information
Drastic DT3D Stereo File
Drastic DT3D Stereo File The Drastic DT3D stereo file is an XML based re-director file that can merge two separate 'eye' files into a stereo pair, as well as adding audio and optional c... Tips, Tricks and Technical Information
Up And Down Converter Setup
Up And Down Converter Setup On supported hardware, Drastic software provides control of any up or down video conversion.  This can be set up in real time from the QuickClipXO, MediaNX... Tips, Tricks and Technical Information
4KScope/HDRScope Multiple Inputs
4KScope/HDRScope Multiple Inputs 4KScope and HDRScope have the ability to use multiple inputs as individual inputs for some video capture boards (like AJA, Bluefish444 and some Blackmagic board... Tips, Tricks and Technical Information