Manual removal of Drastic software

dt logo 1.5inchThis article lists the locations where Drastic software components may be installed, in case the software needs to be removed manually.

 

OS-X

For videoQC and 4KScope, the apps are monolithic, so deleting them will remove them from your system.  For Apple PKG based installers, there is no default uninstall, so you can use a third party uninstall utility, like

https://www.corecode.io/uninstallpkg/

or you can remove our files manually from these directories.

  • \Applications\<Drastic Software Name>
  • \Library\Frameworks\DrasticDDR.framework\
  • \Library\Frameworks\Intel_IPP.framework\
  • \Library\Frameworks\SDL.framework\
  • \Library\Application Support\Drastic\
  • \Users\<user name>\Library\Application Support\Drastic\
  • For MediaReactor
    • \Library\Applications Support\Adobe\Common\Plug Ins\<adobe version>\MediaCore\MRExportX.bundle
    • \Library\Applications Support\Adobe\Common\Plug Ins\<adobe version>\MediaCore\MRImportX.bundle
    • \Library\Applications Support\Assimilator\Plugins\DTMedia*.spa/tif
    • \Library\Applications Support\Avid\AVX2_Plug-Ins\AMA\AMA_MediaReactor.avx
    • \Library\Applications Support\Avid\AVX2_Plug-Ins\AMA\AMA_MRExport.avx
    • \Library\QuicktTime\DrasticTechMediaReactor.component

Windows

Our windows installers have an uninstall exe installed with them.  Running that will remove all non shared system files that we installed.  To remove the files manually, look in the following directories.

  • C:\Program Files\<Drastic Software Name>
  • C:\Program Files (x86)\<Drastic Software Name>
  • C:\ProgramData\Drastic\  ** note: hidden directory
  • For MediaReactor
    • C:\Program Files\Adobe\Common\Plug Ins\<adobe version>\MediaCore\MRExportX.prm
    • C:\Program Files\Adobe\Common\Plug Ins\<adobe version>\MediaCore\MRImportX.prm
    • C:\Program Files\Avid\AVX2_Plug-ins\AMA\MediaReactor\

Linux

Some of our Linux installers include an uninstall utility. For all others, we install into the following directory. Also, a conf file is created for ldconfig to add the directories to the search path.

  • \usr\local\<Drastic Software Name>
  • \opt\drastic\
  • \opt\videoqc\
  • \opt\mediareactor\  (autodesk only)
  • \usr\lib64\  (pre 2014 software only)

More great products from Drastic

Net-X-Copy - Metadata Extraction
Net-X-Copy - Metadata Extraction Net-X-Copy is part of the Net-X-Convert/Net-X-Proxy workstation and Net-X-Code server software. It supports, among other things, extracting an XMP XML of the ... Tips, Tricks and Technical Information
Advanced Hardware Keyer Usage
Advanced Hardware Keyer Usage AJA video boards generally include a Mixer Keyer element.  DrasticDDR, MediaNXS, and QuickClipXO do not directly control the Mixer Keyer, but they are desi... Tips, Tricks and Technical Information
ProRes Color Shifts In Post Production
ProRes Color Shifts In Post Production ProRes itself is very well defined, and should be completely shift free in the YCbCr domain at 10 bits per component.  The transform to YCbCr from RGB can ... Tips, Tricks and Technical Information
MRAnalyze - Command Line Interface
MRAnalyze - Command Line Interface MRAnalyzer is a command line tool that compares an original media file with a compressed version of that file to determine the quality of the compression and ... Tips, Tricks and Technical Information
Color Space and HDR/HLG in 4KScope
Color Space and HDR/HLG in 4KScope 4KScope supports 8, 10, and 12 bit color in both YCbCr 4:2:2 and RGB 4:4:4 modes.  Correct measurement of signals require the correct setup of the bit dept... Tips, Tricks and Technical Information