Technical

Tips, Tricks and Technical Information

Manual removal of Drastic software

dt logo 1.5inchThis article lists the locations where Drastic software components may be installed, in case the software needs to be removed manually.

 

macOS

For videoQC and 4KScope, the apps are monolithic, so deleting them will remove them from your system.  For Apple PKG based installers, there is no default uninstall, so you can use a third party uninstall utility, like

https://www.corecode.io/uninstallpkg/

or you can remove our files manually from these directories.

  • \Applications\<Drastic Software Name>
  • \Library\Frameworks\DrasticDDR.framework\
  • \Library\Frameworks\Intel_IPP.framework\
  • \Library\Frameworks\SDL.framework\
  • \Library\Application Support\Drastic\
  • \Users\<user name>\Library\Application Support\Drastic\
  • For MediaReactor
    • \Library\Applications Support\Adobe\Common\Plug Ins\<adobe version>\MediaCore\MRExportX.bundle
    • \Library\Applications Support\Adobe\Common\Plug Ins\<adobe version>\MediaCore\MRImportX.bundle
    • \Library\Applications Support\Assimilator\Plugins\DTMedia*.spa/tif
    • \Library\Applications Support\Avid\AVX2_Plug-Ins\AMA\AMA_MediaReactor.avx
    • \Library\Applications\Support\Avid\AVX2_Plug Ins\AMA\AMA_MRExport.avx
    • \Library\QuicktTime\DrasticTechMediaReactor.component

Windows

Our windows installers have an uninstall exe installed with them.  Running that will remove all non shared system files that we installed.  To remove the files manually, look in the following directories.

  • C:\Program Files\<Drastic Software Name>
  • C:\Program Files (x86)\<Drastic Software Name>
  • C:\ProgramData\Drastic\  ** note: hidden directory
  • For MediaReactor
    • C:\Program Files\Adobe\Common\Plug Ins\<adobe version>\MediaCore\MRExportX.prm
    • C:\Program Files\Adobe\Common\Plug Ins\<adobe version>\MediaCore\MRImportX.prm
    • C:\Program Files\Avid\AVX2_Plug-ins\AMA\MediaReactor\

Linux

Some of our Linux installers include an uninstall utility. For all others, we install into the following directory. Also, a conf file is created for ldconfig to add the directories to the search path.

  • \usr\local\<Drastic Software Name>
  • \opt\drastic\
  • \opt\videoqc\
  • \opt\mediareactor\  (autodesk only)
  • \usr\lib64\  (pre 2014 software only)

More great products from Drastic

False Color Exposure
False Color Exposure False Color display mode Version 7 and greater of videoQC, sdiScope, 4KScope, HDRScope, and 2110Scope all feature various display modes, including false color ... Tips, Tricks and Technical Information
Controlling DrasticPreview
Controlling DrasticPreview DrasticPreview and DrasticPreview Pro can be called by external applications with command line parameters.  If there is already an instance of the applicat... Tips, Tricks and Technical Information
RS-422 Splitter Cable
RS-422 Splitter Cable When working with RS-422 protocols (Sony 422, Odetics, Pioneer, VDCP, etc) it is often useful to directly monitor the incoming, return or both serial streams. &... Tips, Tricks and Technical Information
Java on Dual Monitors
Java on Dual Monitors Java on Dual Monitors - NVidia vs. Java.  There are setups required on some systems to allow QuickClipXO and VTRIF to display full screen on the second DVI... Tips, Tricks and Technical Information
Optimizing Windows for Drastic Software
Optimizing Windows for Drastic Software When using Drastic software on Windows, for some operations system settings must be altered to allow for the performance necessary for the workflow. This includ... Tips, Tricks and Technical Information
Image

For more than two decades, Drasticâ„¢ has been developing cutting edge solutions for television, post production and sports broadcasting, from real time web delivery to 8K broadcast.

We offer standalone software for the end user or enterprise, integrated solutions for automated workflows, and OEM tools for custom applications or branded devices.

Contact Us

Address:
523 The Queensway, Suite 201
Toronto, ON
M8Y 1J7, Canada

Phone: +1 (416) 255 5636

Email: info@drastictech.com

Fax: + 1 (416) 255 8780